
FAQ's
Frequently Asked Questions
What is the best way to keep my flowers fresh after delivery?
To keep your flowers looking beautiful for as long as possible, trim the stems at an angle as soon as you receive them and place them in a clean vase with fresh water. Change the water every two days, remove any leaves that fall below the waterline, and keep your arrangement away from direct sunlight, heating vents, and fruit bowls. Our flowers are sourced fresh daily and arranged at our shop at 832 Washington Avenue, Brooklyn NY 11238, so you can expect your bouquet to last 7 to 14 days with proper care. We deliver fresh flowers across all of New York City including Park Slope, Brooklyn Heights, DUMBO, Tribeca, the Upper East Side, SoHo, Chelsea, and every neighborhood in between.
Can I send flowers as a last-minute gift in New York City?
Yes! We specialize in last-minute and same-day flower delivery across all of New York City. If you forgot a birthday, anniversary, or special occasion, we've got you covered. Order before 2 PM and we'll deliver a beautiful fresh arrangement the same day anywhere in NYC — from Brooklyn Heights and Park Slope to the Upper East Side, Tribeca, SoHo, Greenwich Village, West Village, Chelsea, Williamsburg, DUMBO, and beyond. Choose from over 28 collections including luxury rose boxes, birthday bouquets, heart-shaped chocolate and flower boxes, balloon bouquets, and fresh plants. Call us or visit our shop at 832 Washington Avenue, Brooklyn NY 11238 for rush delivery.
Do you offer corporate and bulk flower orders in New York City?
Yes, we handle corporate flower orders, bulk event arrangements, and recurring weekly deliveries for offices, restaurants, hotels, and businesses across New York City. Whether you need weekly fresh flowers for a Manhattan office lobby, centerpieces for a corporate gala in Tribeca, or bulk arrangements for a product launch in SoHo, we create custom floral designs to match your brand and budget. We serve businesses in Brooklyn Heights, DUMBO, Park Slope, Cobble Hill, the Upper East Side, Upper West Side, Chelsea, Midtown, the Financial District, and all five boroughs. Contact us at 832 Washington Avenue, Brooklyn NY 11238 for a free corporate consultation and volume pricing.
What is your return and exchange policy?
We stand behind the quality of every arrangement that leaves our shop. If you are not satisfied with your flower delivery, you may request an exchange within 48 hours of receiving your order. Exchange requests must be submitted via email — we are unable to process returns or exchanges through phone or WhatsApp. Upon approval, we will arrange a one-time exchange for a replacement bouquet of equal or greater value. Please note that we do not offer cash or monetary refunds — all approved requests will be fulfilled as an exchange only. For exchange requests, email us with your order details and a photo of the arrangement. Visit us at 832 Washington Avenue, Brooklyn NY 11238, and we'll make sure you're happy with your flowers.