
FAQ's
Frequently Asked Questions
How long will these flowers last?
With proper care, most fresh arrangements last about 7 to 14 days. Trim the stems at an angle, change the water every two days, remove leaves below the waterline and keep the flowers away from direct sun, heat and fruit.
Can I get this arrangement delivered today?
Yes. Order by 6 PM for same-day delivery anywhere in NYC, or call (718) 255-3477 for rush orders.
Will my arrangement look exactly like the photo?
Every arrangement is made by hand to match the photo as closely as possible. If a specific flower is unavailable that day, our florists substitute blooms of similar color, style and value.
Can I include a personal card message?
Yes. Add your card message when you order and we will include it with your flowers.
What is your return and exchange policy?
If you are not satisfied with your flowers, email us within 48 hours of delivery with your order details and a photo of the arrangement. Approved requests receive a one-time replacement of equal or greater value. We do not offer cash refunds, and exchange requests cannot be handled by phone or WhatsApp.